What methods of payment are accepted? -Debit -Visa, MasterCard -Cash BE WELL does not provide Direct Billing or accept E-transfers. We do not handle WSIB claims or patients. We are an HCAI registered facility to handle Motor Vehicle Accident Claims Paper or Emailed PDF Receipts are provided for patient to submit to their insurance companies for re-imbursement.
What steps do I need to take to book an appointment? Call us, or schedule online to get started. Should you be looking for an appointment sooner than is visible online, please put your name on the cancellation list.
MANDATORY ONLINE PATIENT INTAKE FORMS: Allow yourself 10-20 minutes to fill in the intake forms. These forms will be in your email inbox upon booking or will be emailed to you shortly after. The ONLINE PATIENT INTAKE/CONSENT is to be completed prior to entering for your NEW PATIENT VISIT/CONSULTATION/REACTIVATION/ASSESSMENT/ TCM ACUPUNCTURE FOLLOW UP SESSION.
Failure to comply/complete your online patient intake/consent/health history will result in your appointment needing to be rescheduled/cancelled until these mandatory documents are completed. Cancellation fees may apply.
BE WELL is paperless.
What do sessions cost? ACUPUNCTURE FEE SCHEDULE EXPLAINED: New Patient Initial Consultation & Acupuncture Treatment: $ 110.00 (Duration of appointment: 1-2 hours) This type of appointment is required if the patient is new to acupuncture at BE WELL. This appointment includes a first time patient consultation with the Registered Acupuncturist & a TCM Acupuncture Session. Generally, your first time appointment could take up to 1-2 hours. It is recommended to pre-book 4-6 sessions to ensure the consistency of your treatment plan.
Senior (60+)Follow Up - Acupuncture Treatment Fee: $ 55.00 Follow Up - Acupuncture Treatment Fee: $ 60.00 (Duration of appointment: 60 minutes) This type of appointment is for a patient who is established to receiving acupuncture with the Registered Acupuncturist at BE WELL and is receiving regular TCM Acupuncture Sessions. *DO NOT SELECT IF YOU ARE NEW TO ACUPUNCTURE AT BE WELL* Follow up Acupuncture Session/Treatments are 60 minutes. *It is recommended to pre-book acupuncture appointments in advance.
Senior (60+) Patient Reactivation Fee/Acupuncture Session: $ 65.00 Patient Reactivation Fee/Acupuncture Session: $ 70.00 (Duration of appointment: 1.5 hours) This type of appointment is for an established patient that has not received regular a TCM Acupuncture Sessions in the past 6 months. *DO NOT SELECT IF YOU ARE NEW TO ACUPUNCTURE AT BE WELL* Patient Reactivation/Acupuncture Session are 60 minutes.
Consultation/Assessment $ 35.00 This type of appointment is for anyone would like to speak with the Registered Acupuncturist, have a consultation, assessment prior to booking the full NEW PATIENT/TCM ACUPUNCTURE SESSION. Consultation/Assessment are 30 minutes
How often will I need to be in for treatments? Number of Treatments Recommended: After an initial evaluation, a trial course of acupuncture is recommended. This usually consists of four- eight weekly visits during a three or four-eight week period. While individual cases vary, some improvement should be observed within this period.
If satisfactory results are achieved, occasional follow-up visits may be required to maintain balance. Just as with other forms of treatment, it is possible that some patients may require long term care. The number of treatments varies depending on patient condition and individual constitution. Chronic problems generally require more treatment than acute problems.
Maintenance sessions ex: either weekly, biweekly, monthly or quarterly sessions, are recommended to help maintain your improved quality of life.
Booking Transparency: The Acupuncturist is physically working 13- 15 hour days, to safely facilitate treating patients in 12 hours of non-stop clinic treatments. In order to respond well to your Acupuncture Treatments/Sessions -
PRE BOOKING YOUR ACUPUNCTURE SESSIONS is imperative. **It is recommended to pre-schedule 4-6 weekly sessions to ensure the consistency of your treatment plan. The Registered Acupuncturist tends to book up 4-8 weeks in advance** Otherwise, the Acupuncturist may have to offer you to be added to her waitlist, if you feel comfortable booking each future session as your treatments are rendered.
Upon your first time consultation & acupuncture session, the consideration of maintenance treatments will be discussed.
Pre-booking maintenance sessions are also recommended.
Are there any instructions of what I should do before and after my visit? BEFORE APPOINTMENTS: EATING: Please make sure you eat at least ONE HOUR before any and all appointments.
CLINIC POLICIES: 1) Arrive on time for your appointment DO NOT ENTER EARLIER THAN 5 MINUTES PRIOR TO YOUR APPOINTMENT 2) If you arrive 5 minutes late without notice or you are 10- 15 minutes late - your appointment will be cancelled. Late cancellation fees will apply, as it is imperative to keep the Registered Acupuncturist on schedule & to respect the time of all patients scheduled throughout the Acupuncturist's 12 hour clinical day. 3) Masks are recommended - Not Mandatory 4) Use hand sanitizer upon entering/leaving your session 5) Respect/Maintain social distancing 6) Contactless payment is preferred
FIRST APPOINTMENT: The first appointment consists of a consultation and a treatment. Allow approximately 1 ½-2 hours.
FOLLOW-UP APPOINTMENTS: Follow-up appointments on average are 45 minutes to 1 hour, greater or lesser time may be required.
MEDICATIONS: If you’re taking prescription medications, kindly bring the list of medications with you for your first appointment.
TEST RESULTS: If you have recently had testing for your current or pre-existing condition, for example, X-ray, CT scan, MRI, Blood Test etc. Please bring the written results with you so that we can add them to your clincal chart.
CLOTHING: Wear some comfortable loose clothing.
AGE: For patients age 18 or under a parent , a legal guardian must sign the consent form & be present to sign treatment plan
AFTER TREATMENT: Relaxing after any acupuncture treatment is suggested. Heavy exercise is not recommended.
"I absolutely love everything about this place. The location, cleanliness, atmosphere, staff and services are amazing! I booked online and had an appointment the next morning. There was no paperwork upon arrival, all my information was taken online. Super easy and convenient. I always look forward to my next visit." K.G